88ta Privacy Policy — Your Information Is Safe With Us
At every step of collecting, storing, and using your personal information, we ensure the highest level of privacy and security — in compliance with SSL encryption and fair play principles.
Introduction and Scope
This Privacy Policy ("Policy") explains our commitment to protecting the personal information of users ("you", "user") of the 88ta platform ("we", "us", "88ta") website and related services. By using our services, you are considered to have given your consent to the terms of this Policy.
What Information We Collect
We collect the following types of information in order to provide and improve our services.
Personal Identification Information
During account registration and identity verification, we collect the following information:
- Full name (in Bengali and English)
- Date of birth (for age verification)
- Valid email address
- National ID or passport number (identity verification)
- Address and location information
Financial and Transaction Information
For secure payment processing, we collect:
- bKash, Nagad, Rocket, or Upay account details
- Bank account details (where applicable)
- Deposit and withdrawal history
- Transaction reference numbers
- Payment method type
Technical and Device Information
Information automatically collected while using our platform:
- IP address and browser type
- Device identity and operating system
- Session duration and activity logs
- Cookie and tracking data
- Referrer URL and page navigation data
Gaming and Behavioral Information
To improve service quality and ensure fair gaming:
- Gaming history and betting patterns
- Win and loss records
- Bonus claim and usage information
- Live chat and support conversation records
- Account preferences and settings
Purpose of Data Use
We use collected information only for the following legitimate purposes.
Service Operation and Improvement
- Account creation, verification, and secure maintenance
- Processing deposits, withdrawals, and financial transactions (minimum deposit ৳300, minimum withdrawal ৳800)
- Providing a personalized experience based on user preferences
- Identifying and resolving technical issues
- Improving platform performance and usability
Security and Legal Compliance
- Fraud detection and prevention (KYC verification process)
- Compliance with anti-money laundering (AML) regulations
- Monitoring accounts for suspicious activity
- Meeting the requirements of applicable laws or regulatory bodies
- Implementing and supporting responsible gaming policies
Communication and Customer Support
- Sending transaction-related notifications and confirmation messages
- Providing 24/7 live chat support in Bengali
- Notifying users of important account updates and security alerts
- Relevant promotions and offers (for consenting users only)
Cookie Policy
Our website uses cookies and similar technologies to operate effectively.
Essential Cookies
Essential for maintaining login sessions and security. These cannot be disabled.
Analytics Cookies
Collect site usage statistics to help improve our services.
Preference Cookies
Store your language, theme, and account preferences for a more convenient experience.
Performance Cookies
Used to identify page loading speed and technical errors.
Data Sharing and Disclosure
We do not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances.
Service Provider Partners
Limited information may be shared with trusted technology partners who assist in operating our platform, including payment processing services (bKash, Nagad, Rocket, Upay, banks), game software providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming), and cybersecurity and technology service providers. These partners may only use the information for contractually agreed purposes and are bound by confidentiality terms.
Legal Obligations
We may be required to disclose certain information in order to comply with applicable laws or lawful orders from authorities. This includes:
- Assisting with investigations into financial fraud or money laundering
- Complying with court orders or judicial proceedings
- Meeting information requests from relevant regulatory bodies
What We Never Do
- We do not sell your information to third parties
- We do not share personal information with advertisers
- We do not send promotional communications without consent
- We do not use information from minors for any purpose
Data Security Management
We maintain advanced technical and administrative measures to protect your information.
- SSL/TLS Encryption: All data transfers are protected by high-grade SSL encryption, preventing unauthorized third-party access.
- Data Encryption (At Rest and In Transit): Information remains encrypted both when stored and when transmitted.
- Two-Factor Authentication (2FA): An additional verification layer for sensitive account changes.
- Firewall Protection: Advanced firewall systems are active on our servers to prevent unauthorized access.
- Security Audits: Regular security assessments and vulnerability tests are conducted.
- Access Controls: Only authorized staff are granted limited access to necessary information.
- Data Backups: Data is regularly stored in secure, encrypted backups.
- Breach Response Plan: A plan is in place for a swift and effective response to any security incident.
User Rights
As a user of our platform, you have the following rights.
Right to Access Information
You have the right to know what information we hold about you. You can request a copy of your information by emailing [email protected].
Right to Correct Information
If the information we hold about you is inaccurate or incomplete, you may request a correction. Providing accurate information is important for the security of your account.
Right to Delete Information
In certain circumstances, you may request deletion of your information. However, some information may need to be retained for a specified period to meet legal and regulatory obligations.
Right to Withdraw Consent
You may withdraw your consent to promotional communications and optional data processing at any time. This will not affect processing carried out on the basis of prior consent.
Right to Data Portability
You may request to receive the information we hold about you in a structured, machine-readable format.
Right to Restrict Processing
In certain circumstances, you may request that processing of your information be restricted until the matter is resolved.
Data Retention
How long we retain your information is governed by defined policies.
General Retention Policy
We retain your personal information for as long as:
- Your account remains active and you continue to use our services
- Financial transaction records are required to be kept under applicable law
- Information is needed to resolve any legal claims
- Regulatory obligations need to be followed
Even after an account is closed, certain information may be retained for a specified period due to applicable legal obligations.
Data Deletion Process
Once the retention period ends or a valid deletion request is received, we permanently delete or anonymize your information using secure methods so that you can no longer be identified.
Policy Changes and Updates
We may update this privacy policy from time to time. You will be properly notified of any changes.
Change Notification
For any significant changes, we will:
- Post a notice on the website
- Send a notification to your registered email
- Update the "Last Updated" date at the top of the policy
If you continue using the service after the changes, you will be considered to have given your consent to the updated policy.
Privacy Contact
If you have any questions, concerns, or requests regarding this privacy policy, please contact us through the following ways.
Live Chat Support
Live chat support in Bengali is available 24 hours a day, 7 days a week. For urgent privacy matters, this is the fastest way to get a resolution.
Availability: Around the clock (BST, UTC+6)
Email Contact
For privacy-related requests, exercising your rights, or detailed inquiries, please contact us by email.
Response time: up to 30 business days